Domain does not work with "www"

If you cannot access your site using your domain without “www”. (Example.com) but with "www." it won't load, most likely you need to check your DNS zone settings to see if you have an “A” record for the “www” entry of your domain. The "A" record must point to the same IP as the default primary domain. The IP address also appears in the "Your Account Information" section. You can customize the CNAME record: "www IN CNAME yourdomain.com".

Go to Control Panel - DNS Zone Editor and specify the "A" record for "www". It should be like:

www IN A xxx.xxx.xxx.xxx (where xxx is your account IP address)

Or you can specify a CNAME record:

www IN CNAME yourdomain.com.

  • 252 Users Found This Useful
Was this answer helpful?

Related Articles

403 Forbidden Error

Reasons for the error:1. Incorrect content of the index.php or index.html file, its...

Help with my template

Unfortunately, we are not engaged in website creation services. If you cannot solve the problem...

How do I turn off short open tags?

To disable short opening tags, you need to add the following code to your .htaccess file:...

My site is not working on this PHP version

You can change the PHP version yourself in the Control Panel. To do this, go to Control Panel -...

Ping command and tracert (traceroute) how to use correctly?

The ping command is used to check the availability of network resources. Most often it is needed...